How to Use the Help Center

1. Go to https://spotlio.zendesk.com/hc/en-us.
2. Toggle to the language of your choice (at the bottom right of your screen).
3. Click on “Sign in” at the top right.
4. If it’s your first time using the portal, please click on “Sign up” (at the bottom left). If not, enter your email address, your password, and click on “Sign in”.
5. If you have clicked on “Sign up” and are creating a new account, enter your full name and your email address. You will receive a link by email to set a password.
6. Once logged in, click on “Submit a request”.
   
7. Enter the necessary fields.
8. Click on “Submit” - your request will be sent to our team right away.
9. Once your request is submitted, you can go to “Requests”.
10. You can track all of your submitted requests by status (Open, Awaiting your reply, Solved). You can click on the subject line to see your request details.
11. By clicking on your name (at the top right), you can access your profile, see your submitted requests, view your comments on Help Center articles (Activities), or change your password.
12. At any time, you can click on the Spotlio logo (at the top left) to go back to the home page.